We're getting reports that customers are getting spam mails claiming to be from the "technical support team" @ their domain name requesting that they run a file in order to update their mail settings. These sorts of emails are always scams or viruses. DO NOT OPEN THEM. Any email from us will be from "sales@sideeffectsdesign.com". Here's an example of what to look out for:

Dear use of the sideeffectsdesign.com mailing service!

We are informing you that because of the security upgrade of the mailing service your mailbox sales@sideeffectsdesign.com settings were changed. In order to apply the new set of settings open this file:

http://scammersdomainname.com/file.exe

Best regards, sideeffectsdesign.com Technical Support.